After deciding to repair your appliance, many of our customers consider buying parts and making their own repair.
There are many types of problems every appliance owner can easily deal with themselves. The first step is to familiarize yourself with the normal operating characteristics of your appliance. If you do not normally operate the appliance then you should review the owner’s manual and ask questions of the regular operator. After that, see your owners manual under “troubleshooting” or “before you call for service” headings for the most basic problems.
Other more complex problems pose more of a challenge. We suggest a little self-evaluation at this point. If you are electrically and mechanically inclined, normally handle other household repairs and have some confidence about it go ahead and give it a try.
On the other hand, if the above does not describe you, 358-8808 is our number. Some reasons to decide to call a professional include, convenience, quicker solution to problem, safety issues, and removing the risk of purchasing un-needed parts.
If you decide to proceed be sure to observe all safety warnings in your owners guide and attached to the product.
For additional resources most major manufacturers offer some more detailed troubleshooting tips on their websites, such as www.whirlpool.com and www.maytag.com
After you have followed the steps above and have made some progress with your troubleshooting we are glad to answer specific questions. This is a service we can offer that you will likely never receive from the “big guys”. Call our receptionist and if one of our servicemen is not available she will be glad to suggest a good time for you to call!
Once you have made your diagnosis, you may again want to consider calling in an experienced technician. As servicer, you assume responsibility for the cost of parts and completion of the repair. As a result this is a good point to evaluate confidence in your diagnosis.
a. The price of parts
b. Any special tools required
c. Any special experience involved to complete the repair
d. Time required
At Bowers we are glad to come in to help at any point. We are always willing to offer estimates for parts (see below) and labor if you choose.